AI Calling
Let AI answer a buyer’s call when you cannot pick up.
A buyer calls while you are serving a customer, and the call goes unanswered. By the time you call back, she has bought elsewhere. The ones you do answer ask the same three questions.
Caller: Priya
Duration: 1 min 40 s
Call in progress Call ended. Summary ready.
Call summary
- Asked
- is the green-stone necklace in stock, and can it reach Vijayawada by Friday
- Answered
- in stock, 3 left. Dispatch is within 2 working days.
- For you
- a discount question. A callback is booked for 5 pm.
Recording notice given. Consent: yes.
In the same thread as her WhatsApp messages
Try it. Illustrative demo: a scripted sample, nothing here is live.
Illustrative demo. Not proof of validated output fidelity.
What you can do
On the call
Buyers get an answer even when you cannot pick up.
- Answer a routine call when you cannot.
- Call a buyer back who asked for a call.
- Read your real price and stock on the call.
- Hand off to you for anything it cannot answer.
- Speak the buyer’s language, not only English.
Call summary
Caller: Priya
Recording notice given. Consent: yes.
Your control
You set the hours, the notice and what it may say.
- Answer only during the hours you set.
- Tell the buyer the call is recorded and ask for consent.
- Put the call summary in the same inbox as your messages.
- Buyer
Is this necklace available in the green stone? I need it by Friday.
- AI
Yes, the green stone is in stock. Dispatch is within 2 working days, so it reaches you by Friday. Shall I prepare the order?
How it fits
- Drapli Inbox Every call summary lands in the same thread as the buyer’s messages.
- Drapli Sell A price or stock answer on the call comes from your catalogue in Sell.
What it does not do
- It never quotes a price, a discount or a delivery date it did not read from your shop.
- It never confirms an order on the call. That step is yours.
- It does not make sales calls to people who did not contact you.
Questions sellers ask
Will buyers know they are talking to AI?
Yes. The call opens by saying so, and it asks before recording.
What if the buyer asks something it cannot answer?
It says it will get you, and the call comes to you or a summary lands in your inbox.
Can it speak Telugu or Hindi?
Yes. It answers in the language the buyer speaks.
Can I turn it off?
Yes. Set the hours it answers, or switch it off any time.
Book a demo
Tell us about your shop. Someone from Drapli will call you.